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In business, you focus on being the best, growing your
market Back office efficiency is a world away from your core business. So it’s easy not to give it much thought. You might put great emphasis on getting the front of your business right, but not really be that concerned about how you buy stationery or employ a cleaning company. Such functions are certainly not ‘business critical’. But in fact they can be. Get them right and employ the right approach to procurement, and you can save significant time and money. One of our clients is a national retailer with 200 outlets. Its in-store buying policy was second to none as staff managed to negotiate low prices and good terms from its suppliers time after time. However it did not have the same focus on getting the best deals in-house. Whether ordering toner or employing temporary employees, staff just used existing suppliers and got what they were given. We brought a professional procurement process to this back office. Now this company has similar buying protocols in-house as it does in-store. It is saving money, quality is consistent and all at minimal cost and effort.
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