The Client needed to identify a print solution that would reduce costs of print equipment, consumables, and cost per page printed. Additionally reliability and service needed to be significantly improved and carbon footprint significantly reduced to meet their environmental targets.
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The Client wanted to take advantage of the de-regulation of postal services and reduce the cost of all postage.
They had no visibility of cost of postage and had allocated departmental budgets based upon historic costs. It was not possible to accurately identify postal use.
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The Client had several framework contracts in operation that were not delivering the value for money benefits expected. The Client was unable to identify the issues due to internal relationships that existed with the framework suppliers at different levels of the organisation.
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The Client needed to develop a solution to gain control and visibility of it’s IT equipment spend, whilst at the same time reducing costs, improving service and implementing a refresh programme.
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The Client wanted to review the relationship with their top 30 suppliers (defined by value of spend). The overall objective was to identify how easy it was to do business with the Client.
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The Client wanted to find a more cost effective solution for their telecoms requirements.
The telecoms service was provided by one main supplier supported by two others for smaller specialist requirements.
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